Conditions of enrolment for Cambridge Linguaskill

Payment of Linguaskill exam registration fees

You can pay your fees using one of the following methods:

Information, exam session dates and fees

There is an up-to-date exam calendar on our websites exams-catalunya.com and exams-madrid.com where you can view the exam dates and entry deadlines and exam fees for the Cambridge Linguaskill examinations.

Illness or serious family incidence

If a candidate is unable to sit an exam due to medical reasons or serious family circumstances, they can apply for a refund of the examination fee by providing a medical certificate or relevant documentation. The deadlines for submitting supporting documents are:

• For Digital exams: up to 5 days after the exam date.
• For Paper-based exams: up to 1 week after the exam date.

In these cases, the full fee will be refunded, minus an administration fee. No other reasons for cancellation will be accepted and therefore no refund will be issued.

Linguaskill summary Regulations for Candidates

Last updated September 2024

This document and the Notice to Candidates contain important information about your Cambridge English Linguaskill test. The full regulations are in the Linguaskill Terms and Conditions (available from cambridgeenglish.org/help)

1. Registering for the Linguaskill test

Your agreement is with the Linguaskill test centre, and you pay your exam fees to them. Your Centre is required to put in place any access/special arrangements you are entitled to for your exams. Tell your Centre as soon as possible if you need access arrangements so that they can put them in place for you.

2. Photo ID

The candidate must provide their passport/ID number to the centre at the time of registration and bring the same ID to the Linguaskill test. Digital/electronic ID is not accepted. For Linguaskill tests the candidate identity document number will be displayed on the Certificate and added to the Results Verification Service website.

Bring an acceptable photo ID on the exam day or you may not be allowed to take the exam, or you may not receive a result.

3. Electronic items

Candidates must not keep watches or any electronic items, such as mobile phones, recording devices, audio/video players, smart watches, etc. in the test room during the test. Any candidate who breaches these conditions will not receive a Linguaskill test result or be eligible for a refund. Do not keep any electronic items in the exam room during the exam. You may be electronically scanned for devices on entry.

4. Test day photo

On the day of the test candidates are required to have a photo(s) taken. This is a mandatory requirement and is one of the methods for checking identity. By registering for the Linguaskill test, a candidate, or their parent/guardian, acknowledges that a digital photo is required. If the candidate does not have a test day photo taken, they will not be able to start the test.

5. Taking the Linguaskill test

• Arrive at the test centre/venue before the scheduled test start time. If you arrive late, you may not be allowed to take the test and you may not be eligible for a refund. The use of offensive, such as rude or racist, language in Linguaskill test responses will not be accepted and a Linguaskill test will not be marked, or a result given. The decision by Cambridge English on this is final. Some key rules and regulations on what candidates can and cannot do during the Linguaskill test are provided in the Notice to Candidates. Candidates will be provided with a link to the Notice to Candidates via their email confirmation.
• If you do not feel well on the exam day or think that your workmay be affected for other reasons, tell the venue staff immediately. If appropriate, your Centre will report this to us for consideration.
• If you cannot attend the exam, inform your Centre as soon aspossible. You may receive a full/partial refund or be able to register for another exam date. Your Centre may ask you for supporting evidence such as a medical statement.

6. Suspected malpractice and cheating

Anyone not following Cambridge English regulations and instructions, or not following the Centre’s instructions, or whose behaviour is disruptive, may be stopped from taking the test or may be subject to Cambridge English Malpractice procedures. Cambridge English values the integrity and reliability of the Linguaskill test and has strategies, such as statistical analysis, that counter attempts at cheating and other forms of malpractice. The investigation of suspected malpractice cases may delay results. More information.

7. Results

• Cambridge English aims to issue a candidate result via the Cambridge English Test Portal (Metrica) within 3-5 days of taking the Linguaskill test, unless you have been informed otherwise by your test centre.
• If a candidate believes that Cambridge English has awarded an incorrect result for their Speaking or Writing test, they can request an Enquiry on Results. Enquiries on Results are not available for Listening and Reading tests due to their adaptive nature. Linguaskill Centres can advise on the procedure, date by which requests for Enquiries on Results should be made and the fee for this service.
• Test results are available via the Cambridge English Test Portal, Metrica indefinitely. Candidates should check with the appropriate Recognising Organisation for how long they accept results.

8. Intellectual property

Cambridge English owns all rights, licences and intellectual property of the Linguaskill product (the “Owner”). You cannot use, copy, or distribute Linguaskill or its results except for test purposes. All test and sound material and all technical infrastructure relating to the Linguaskill test are the property of Cambridge English (unless we notify you otherwise).

9. Complaints

If you have any concerns relating to the delivery of the test, you can raise a complaint with your Centre. Any complaints forwarded to Cambridge English will be handled in line with the Complaints Policy available  on cambridgeenglish.org/help/complaints.

10. Data protection

If you register for or take a Cambridge English exam, all Personal Data will be processed in accordance with Cambridge’s Candidate Privacy Notice available on cambridge.org/legal/candidate-privacy-notice.

Linguaskill exam day posters